Smartphone Won’t Disappear but AI Will Shift Apps to Conversation — Amazon’s Panos Panay

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Amazon Devices chief Panos Panay says AI won’t replace phones but will move from screens/apps to conversational, context-aware assistants that anticipate needs, changing productivity and device interactions.

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When Amazon devices chief Panos Panay told CNBC the next phase of artificial intelligence (AI) won't be a single gadget but a shift from "screens and apps" to "conversation and context," he sketched where Amazon thinks value will come next. He also urged people to be "super skeptical" of anyone claiming to know the future form factor, signaling Amazon plans to lean into software that anticipates user needs as much as it builds new hardware.